Support
Need help with FurPass? We're here for you.
Contact Us
For questions or support, email us at:
contact@summerchain.coWe typically respond within 24 hours.
Frequently Asked Questions
What is FurPass?
A pet care handoff app. Build a care guide — feeding, meds, house rules, routine, behavior — and share a secure link with your sitter. They open it in their browser. No download needed.
Does my sitter need the app?
No. They receive a link and open it in their phone's browser. Clean, scannable care guide with tap-to-call for emergencies.
How do shared links work?
Set a date range and sitter's email. FurPass generates a unique link that only works for that email and expires automatically.
Can I choose what my sitter sees?
Yes. Each care pad can be toggled on or off per share. Share everything with family, only food and meds with a dog walker.
Is my door code safe?
Links are tied to the sitter's email, expire on your date, and can be revoked instantly. Your info lives in a temporary, controlled link — not a text thread.
Can I have multiple pets?
Yes. Each pet has their own care guide with separate pads.
How do I delete my account?
Email contact@summerchain.co. We delete your data within 30 days.
Is FurPass free?
Yes. Free for all pet owners. No ads, no subscriptions.
Report a Problem
Email contact@summerchain.co with:
- What you were trying to do
- What happened instead
- Your device model and iOS version